Warranty & Guarantee
Your investment is protected with comprehensive warranties
Our Commitment to Quality
At KeyMax Properties, we stand behind every project with comprehensive warranty coverage. Our commitment to quality craftsmanship extends well beyond project completion, ensuring your investment is protected for years to come.
Workmanship Warranty
5-Year Comprehensive Coverage
We provide an industry-leading 5-year warranty on all structural work and major systems installation.
Coverage Includes:
- Structural framing and foundation work
- Electrical and plumbing installations
- HVAC system installation and integration
- Roofing and weatherproofing
- Windows and door installations
- Interior finishes and millwork
Material Warranties
All materials used in your project come with manufacturer warranties that we help coordinate and maintain:
Appliances & Fixtures
1-10 years depending on manufacturer
Flooring Materials
5-25 years depending on type
Roofing Materials
15-50 years depending on material
Paint & Finishes
5-15 years depending on brand
What's Covered
✓ Covered
- • Defects in workmanship
- • Material failures under normal use
- • Structural issues
- • Installation problems
- • System malfunctions due to our work
- • Water infiltration issues
✗ Not Covered
- • Normal wear and tear
- • Damage from misuse or neglect
- • Acts of nature (storms, floods, etc.)
- • Modifications by other contractors
- • Damage from accidents or impacts
- • Cosmetic issues from normal aging
Warranty Claim Process
Report Issue
Contact us via phone, email, or our website to report any warranty concerns.
Assessment
Our team will assess the issue within 48 hours and determine coverage.
Resolution
We'll schedule and complete necessary repairs at no cost to you.
Response Time: We respond to warranty claims within 24 hours and aim to resolve issues within 5 business days.
Maintaining Your Warranty
To ensure your warranty remains valid, please follow these guidelines:
- Perform regular maintenance as outlined in your project documentation
- Address any issues promptly to prevent further damage
- Use qualified professionals for any modifications or repairs
- Keep records of maintenance and any work performed
- Report warranty issues within the coverage period
Pro Tip: We provide a comprehensive maintenance guide with every completed project to help you protect your investment and maintain warranty coverage.
Need Warranty Service?
Our warranty service team is ready to help. Contact us for any warranty-related concerns.
Emergency warranty issues: Available 24/7 for structural or safety concerns